Refund policy

Refund & Return Policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return, please contact us at [zsoozsoo28@gmail.com]

(mailto: zsoozsoo28@gmail.como).

Please note that customers are responsible for return shipping costs.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we will notify you if the refund was approved.

If approved, you’ll be automatically refunded on your original payment method within 5–10 business days.

Exchanges

The fastest way to ensure you get what you want is to contact us, and we will assist you with a replacement if applicable.

Non-returnable items

Certain items may not be eligible for return due to hyg

iene or safety reasons.